PART OF THE GLOBALCONNECT® NETWORK
Frequently Asked Questions
What is USConnect?
What is USConnect?
USConnect is America's only nationwide wireless integrated food service network. USConnect provides only the highest quality fresh food through customized dining services and corporate catering, smart vending machines, unattended micro markets, and office coffee services.
USConnect is America's only nationwide wireless integrated food service network. USConnect provides only the highest quality fresh food through customized dining services and corporate catering, smart vending machines, unattended micro markets, and office coffee services.
Where do I Sign Up/Register?
Get a USConnect Rewards Card from your vending coordinator. Go to www.usconnectme.com and scroll down to the REGISTER area. Just fill in with all required information and click CONFIRM to create your account. Enter your profile information, select your charity partner and then fund your card using a debit or credit card. Your account is active and ready to use!
Where do I Sign Up/Register?
Get a USConnect Rewards Card from your vending coordinator. Go to www.usconnectme.com and scroll down to the REGISTER area. Just fill in with all required information and click CONFIRM to create your account. Enter your profile information, select your charity partner and then fund your card using a debit or credit card. Your account is active and ready to use!
I Forgot my password, what should I do?
Go to www.usconnectme.com and go to the login page. Click on Forgot Password? in middle of the page. Enter your email address and click on SEND PASSWORD RESET. Instructions will be emailed to you within a few minutes.
I Forgot my password, what should I do?
Go to www.usconnectme.com and go to the login page. Click on Forgot Password? in middle of the page. Enter your email address and click on SEND PASSWORD RESET. Instructions will be emailed to you within a few minutes.
How do I check my balance?
Go to www.usconnectme.com and log in with your email address and password. Your Current Balance and Current Points totals are listed in the top center.
How do I check my balance?
Go to www.usconnectme.com and log in with your email address and password. Your Current Balance and Current Points totals are listed in the top center.
Where can I get a USConnect Card?
Not sure where to get a USConnect Rewards Card? Check with your HR Manager or Office Manager onsite at your workplace, they usually have extra cards for employees to use. If your workplace is out of cards, please email info@usconnect.biz and we can have more dropped off at your location.
Where can I get a USConnect Card?
Not sure where to get a USConnect Rewards Card? Check with your HR Manager or Office Manager onsite at your workplace, they usually have extra cards for employees to use. If your workplace is out of cards, please email info@usconnect.biz and we can have more dropped off at your location.
How do I add money to my card?
To add funds, please log into your account at www.usconnectme.com. Then click on the ADD VALUE button. Fill out the information and click the ADD VALUE in bottom right corner. Your card is ready to use!
How do I add money to my card?
To add funds, please log into your account at www.usconnectme.com. Then click on the ADD VALUE button. Fill out the information and click the ADD VALUE in bottom right corner. Your card is ready to use!
I lost my card, what should I do?
You should transfer your balance to a new card. First obtain a new card and then go to www.usconnectme.com and login to your account. Click on MANAGE USC CARD(S) where you are able to add a new card with the ADD NEW CARD button. To transfer funds from the old card, click on the COMBINE FUNDS button. Select the "From" account and enter desired amount to transfer. Click on the down arrow to designate account/amount. Select the "To" account. Click on COMBINE FUNDS and the requested amount will transfer immediately.
If there aren't any extra cards at your location, email info@usconnect.biz and we will have more dropped off at your location.
I lost my card, what should I do?
You should transfer your balance to a new card. First obtain a new card and then go to www.usconnectme.com and login to your account. Click on MANAGE USC CARD(S) where you are able to add a new card with the ADD NEW CARD button. To transfer funds from the old card, click on the COMBINE FUNDS button. Select the "From" account and enter desired amount to transfer. Click on the down arrow to designate account/amount. Select the "To" account. Click on COMBINE FUNDS and the requested amount will transfer immediately.
If there aren't any extra cards at your location, email info@usconnect.biz and we will have more dropped off at your location.
How do I redeem points?
First log into your account at www.usconnectme.com. Click on the Redeem Points icon in the right center section of your account header. Select a point total and click REDEEM. The money will be added to your account balance immediately.
How do I redeem points?
First log into your account at www.usconnectme.com. Click on the Redeem Points icon in the right center section of your account header. Select a point total and click REDEEM. The money will be added to your account balance immediately.
I want to close my USConnect account. How do I get a refund for the money left on my card?
Send email to info@usconnect.biz with your name, address, OAN number and your request. A refund check will be mailed to you. Due to security concerns, your card must be registered and the request must be sent from the registered email address. No refunds will be issued from un-registered cards.
I want to close my USConnect account. How do I get a refund for the money left on my card?
Send email to info@usconnect.biz with your name, address, OAN number and your request. A refund check will be mailed to you. Due to security concerns, your card must be registered and the request must be sent from the registered email address. No refunds will be issued from un-registered cards.
An item didn't vend, I made a duplicate purchase, or the item is expired and I used my USConnect Card to make the purchase. What steps should I take?
Please send an email to info@usconnect.biz with the following details:
Your Name
Your Email
OAN # (14 digits on back of card):
Item Purchased:
Reason for Refund:
We will review and add the refund amount to your account balance accordingly. NOTE: Your USConnect Card MUST be registered online in order to receive a refund.
An item didn't vend, I made a duplicate purchase, or the item is expired and I used my USConnect Card to make the purchase. What steps should I take?
Please send an email to info@usconnect.biz with the following details:
Your Name
Your Email
OAN # (14 digits on back of card):
Item Purchased:
Reason for Refund:
We will review and add the refund amount to your account balance accordingly. NOTE: Your USConnect Card MUST be registered online in order to receive a refund.
How much money can be loaded on a Card?
$200 is the maximum amount allowed to be loaded to a card.
How much money can be loaded on a Card?
$200 is the maximum amount allowed to be loaded to a card.
How do I change the charity I donate to?
Changes can be made online at any time. Login to your account at www.usconnectme.com. Click on CHARITIES. Scroll through and find a desired charity. Click on "Select This Charity" to make your new selection.
How do I change the charity I donate to?
Changes can be made online at any time. Login to your account at www.usconnectme.com. Click on CHARITIES. Scroll through and find a desired charity. Click on "Select This Charity" to make your new selection.
I keep getting a "Bad Swipe" or "Try Again" Error Message.
Your card is not being read by the card reader on the machine - the magnetic strip must make contact with the reader. Please try swiping your card again. The card reader needs to make contact with the entire length of the magnetic strip. If it continues to do this, the magnetic strip on the back of your card may be faulty. Please pick up a new card onsite at your location. Your balance can be transferred to your new card online.
I keep getting a "Bad Swipe" or "Try Again" Error Message.
Your card is not being read by the card reader on the machine - the magnetic strip must make contact with the reader. Please try swiping your card again. The card reader needs to make contact with the entire length of the magnetic strip. If it continues to do this, the magnetic strip on the back of your card may be faulty. Please pick up a new card onsite at your location. Your balance can be transferred to your new card online.
THE USCONNECT CARD IS A PREPAID CARD THAT CAN BE USED AT PARTICIPATING MERCHANTS SUBJECT TO THE TERMS OF THIS AGREEMENT. INTEREST WILL NOT BE PAID TO YOU FOR ANY VALUE LOADED ON THE CARD. THERE IS NO CREDIT CARD, CREDIT LINE, OVERDRAFT PROTECTION OR DEPOSIT ACCOUNT ASSOCIATED WITH THE CARD.
TREAT AS CASH.
This Cardholder Agreement (“Agreement”) is the agreement between you, the person receiving this card (the “Cardholder”) and us, OperatorName. (“Operator”.) It sets forth the terms and conditions governing the issuance and your use of the card (“Card”) and participation in related programs (“Program”.)
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP IT FOR YOUR RECORDS.
The Card allows you to load funds onto the Card through loading from a credit card or other funding source. Once your Card is loaded, you can make purchases at locations that accept the Card, as long as the available balance on your Card equals or exceeds the amount of your withdrawals plus applicable fees.
TERMS AND CONDITIONS
Activation. Your Card will be activated upon your online registration and may be used once funds are loaded. By loading funds or by initiating transactions with the Card, you are pre-paying for future purchases and appoint operator as your agent to obtain the funds and to transfer your funds as you direct through use of the Card.
By activating your Card, you represent that you are of legal age to contract in your state, that the information you provide is true, that you accept the Card, that you have read and understand this Agreement and that you agree to be bound by all of the terms and conditions. You agree that you will not use Program services in such a way or for any purpose that will violate any law (including gambling), regulation, court order or other legal requirement, whether criminal or civil, and whether of the United States, any state of the United States or of any foreign country.
This Program is offered to the user conditioned on acceptance by the user ("User") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, the User is deemed to have agreed to all such terms, conditions, and notices. Operator and all Program partners reserve the right to change any aspect of the Loyalty program at any time with 30 days notice to active members. Operator is not responsible for unilateral actions taken by Loyalty program partners. Operator reserves the right to discontinue the Loyalty program with 90 days notice to members. This means your right to accumulate points and claim rewards will be terminated 90 days after we give you notice. Your password is unique to your account and is designed to protect your account from unauthorized use. Operator is not responsible for any lost, stolen or otherwise disclosed passwords, nor shall it re-credit any points withdrawn or transferred from your account if anyone seeking redemption provides your password. Accordingly, your password should be guarded and not provided to anyone.
Service Contact. Contact info@usconnect.biz with questions or problems with this Web site.
Revocation, Expiration and Surrender of the Card. Each Card is our property and expires six years from date of activation. We may revoke your Card at any time without cause or prior notice. If we revoke your Card, you must cease using it and surrender or destroy it immediately upon learning that it is revoked. Any cash balance above $2.00 will be available for refund on revocation or surrender of the card or closure of the account.
Event of Loss or Theft of your Card. If this Card is lost or stolen, it cannot be replaced; therefore, treat it just like cash.
Loading Funds. You can load the Card with a credit card or bank account through the website. Any funds that you transfer into your Cardholder Account will not be considered received for any purposes whatsoever unless and until they are actually received by Operator and credited to your Cardholder Account’s cash balance. You acknowledge and understand that the funds may be used by you for any of the services that may be available from time to time. You further agree and acknowledge that no interest will be paid on funds in your Cardholder Account. Promotional funds may be made available on your account through redemption, rewards or other promotions at the sole discretion of the Operator. All promotional balances may only be used for product purchases from the Operator or designated merchants and cannot be converted to a cash balance at any time.
Purchases at Merchants. You may use your Card to pay for purchases at vending machines, kiosks and foodservice locations that accept the Card, provided you have a balance in your Cardholder Account higher than any minimum amount required by the transaction. When you purchase anything using your Card, the available amount in your Cardholder Account will be reduced by the amount of the purchase. In the event that the available spending amount on the Card is less than the amount of the purchase, the transaction will be denied. Operator is not responsible for the delivery, quality, safety, legality, or any other aspect of goods and services purchased with the Card. All disputes involving the same should be addressed to the establishment where such goods and services were purchased.
Suspicious or Possibly Unauthorized Activity. We may restrict access to your Cardholder Account if we believe that suspicious or possibly unauthorized activity may be taking place with your Card. We are not responsible for policing your Cardholder Account to determine when there is unauthorized activity. You agree to take all necessary steps to protect your card. If you permit someone else to handle or use your Card we will treat such action as your authorization of that person to use your Card and you will be responsible for all transactions by that person using your Card.
Balance Information. You can review the balance of funds loaded on your Card at any time free of charge on our web site. It is your responsibility to review the transaction history at least once every 30 days, and to report any discrepancies or unauthorized transactions IMMEDIATELY to us.
Limitations, Fees, and Charges. See Appendix A.
Liability of Operator. If a Program service is not provided in accordance with this Agreement, we will be liable for the loss of your money up to the amount that is actually lost, but only if that loss results solely from our nonperformance or that of our affiliates, service providers, employees, agents or contractors, subject to the following limitations:
a. Limitation of Liability. Notwithstanding the foregoing, we will not be liable for any loss or damage you suffer in the following circumstances (We reserve the right to disclaim liability for other circumstances, effective upon amendment of this Agreement.):
• If through no fault of ours, your card is not honored.
• Inability to access your money after we restrict use of your Card after you report its loss, theft or unauthorized use.
• If through no fault of ours, you do not have enough money in your Cardholder Account to make the purchase.
• If the vending equipment terminal or other electronic device used to effect a transaction does not work properly.
• If circumstances beyond our control (such as fire, war, strikes and other labor troubles, civil unrest, flood, earthquake and other natural disasters, terrorism, government action, such as new laws and regulations, court order, injunction or other judicial action or legal process, or the computer network used by us or our contractors and failures by our service providers) prevent providing of Program services, despite reasonable actions or precautions on our part.
• Loss and damage resulting from errors by you, including unintentional errors such as providing incorrect information preventing verification or completion of a transaction.
• Loss and damage resulting from illegal, fraudulent or other wrongful conduct by you, including providing us with erroneous or inaccurate information or using Program services to violate any applicable laws or regulations or to perpetrate fraud on other persons.
• Loss and damage resulting from your breach or other nonperformance under the terms of Agreement, including failure to register properly and failure to properly use the communications systems we have arranged for Cardholders’ use.
• Loss and damage resulting from restrictions imposed by laws and regulations or restrictions imposed by us due to suspicious or possibly unauthorized activity involving your Card.
The information, software, products, and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Operator, Inc. and/or its suppliers may make improvements and/or changes in this Web site at any time. Operator and/or its suppliers make no representations about the suitability of the information, software, products, and services contained on this Web site for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind. Operator and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement
b. Limitation of Damages. In no event will we, our affiliates, service providers, employees, agents or contractors be liable to you for any indirect, consequential, special, incidental or punitive damages or losses resulting from or caused by your use of, or inability to use, your Card or Program services. This provision is for the benefit of each of our affiliates, service providers, employees, agents and contractors, including Operator, and may be enforced by each of them.
Representations and Warranties of Operator; Disclaimer. As the arranger of services comprising the Program, Operator represents and warrants that it has used commercially reasonable efforts to select processors, merchants, vendors and other providers involved with the Program that Operator believes are reasonably capable of and will provide the services comprising the Program. Operator makes no other representations or warranties of any kind whatsoever in this Agreement, whether express or implied. Operator cannot and does not represent and warrant that such providers will always perform as expected, nor can nor does Operator guarantee the performance of such providers. We provide Program services on an “as is” basis, and disclaim all other warranties of any kind, whether express or implied, including but not limited to those relating to quality, merchantability and fitness for a particular purpose.
Statement of Transactions. You may obtain records of your use of your Card by accessing our website as provided in Contact Information. In case of errors or questions about your Card, or if any records you see show transactions that you believe you did not make, notify us as soon as possible. We must hear from you no later than forty-five (45) days from the transaction date on which the problem or error occurred (the “Review Period”). To make a timely claim for a discrepancy, you must provide us with the following information within the Review Period:
• Your name, telephone number and address;
• Your Card number;
• Identify the date of the transaction and the specific transaction(s) being questioned, including the dollar amount of the suspected error or discrepancy, the location, time and any other information about the transaction that you can provide; and
• Explain as clearly and completely as you can why you believe it is an error or discrepancy, providing any names and contact information of other persons involved in the error or discrepancy, copies of any receipts and other relevant documentation and any other information available to you that you believe would be helpful to resolving the problem.
Amendment. We may make changes to the terms and conditions of this Agreement at any time by posting such amendments to this Agreement on our web site. Amendments will be effective thirty (30) days after such amendments are posted on our web site. Cardholders are responsible for periodically checking our web site to ascertain whether this Agreement has been amended. If the change is for security reasons, we may implement it without advance notice.
Severability. In the event any term of this Agreement is determined to be invalid, illegal or unenforceable, such determination shall be construed as narrowly as possible so as to affect only that term or portion of a term that is invalid, illegal or unenforceable, and all other portions of such term and the other terms of this Agreement shall remain valid and enforceable.
Governing Law. The interpretation and enforcement of this Agreement shall be governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to principles of conflict of laws. Any actions or proceedings with respect to this Agreement or any services provided under this Agreement shall be brought only before a federal or state court of competent jurisdiction in North Carolina.
Entire Agreement. This Agreement, together with the Appendices and any amendments to this Agreement, constitutes the agreement between you and us with respect to the Card Program. No terms or other conditions apply to our relationship with one another unless those other terms and conditions are contained in a written document signed by both of us.
Termination. Each of us has the right to terminate this Agreement. You can terminate this Agreement upon giving us notice. We can also terminate this Agreement without advance notice, especially if we terminate due to your default or other nonperformance under this Agreement, as a security precaution, if we decide to terminate the Program or as otherwise provided in this Agreement. Otherwise, depending on the circumstances, we will attempt to give you reasonable notice of our decision to terminate this Agreement, but that may not be possible in all cases and we cannot guarantee you that we will give you notice. Regardless of how this Agreement is terminated, when it is terminated you must surrender your Card as soon as possible.
Indemnification. You agree to defend, indemnify and hold us, and our officers, directors, shareholders, employees, agents and representatives harmless from any claim, action, demand, loss, damage or liability (including attorneys’ fees and costs) made or incurred by any third party arising out of or relating to your use of the Program services.
No Assignment. You may not assign or transfer any rights or obligations you may have under this Agreement to any third party without our prior written consent. We reserve the right to assign or transfer this Agreement or any right or obligation under this Agreement without your consent.
LIMITATIONS and PROGRAM FEES OPERATOR CARD
Program Fees and Charges as of January 1st, 2013
Monthly Inactivity Fee (12 months after last transaction): $4.00 (USD)
Limitations. Maximum card balance is $200.00 (USD)
CONTACT INFORMATION
Call Center: 800-211-5970
www.usconnectme.com
In writing:
USConnect, LLC
324 South Elm St, Suite 400
Greensboro, NC 27401
THE MYVENDINGREWARDS CARD IS A PREPAID CARD THAT CAN BE USED AT PARTICIPATING MERCHANTS SUBJECT TO THE TERMS OF THIS AGREEMENT. INTEREST WILL NOT BE PAID TO YOU FOR ANY VALUE LOADED ON THE CARD. THERE IS NO CREDIT CARD, CREDIT LINE, OVERDRAFT PROTECTION OR DEPOSIT ACCOUNT ASSOCIATED WITH THE CARD.
TREAT AS CASH.
This Cardholder Agreement (“Agreement”) is the agreement between you, the person receiving this card (the “Cardholder”) and us, OperatorName. (“Operator”.) It sets forth the terms and conditions governing the issuance and your use of the card (“Card”) and participation in related programs (“Program”.)
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP IT FOR YOUR RECORDS.
The Card allows you to load funds onto the Card through loading from a credit card or other funding source. Once your Card is loaded, you can make purchases at locations that accept the Card, as long as the available balance on your Card equals or exceeds the amount of your withdrawals plus applicable fees.
TERMS AND CONDITIONS
Activation. Your Card will be activated upon your online registration and may be used once funds are loaded. By loading funds or by initiating transactions with the Card, you are pre-paying for future purchases and appoint operator as your agent to obtain the funds and to transfer your funds as you direct through use of the Card.
By activating your Card, you represent that you are of legal age to contract in your state, that the information you provide is true, that you accept the Card, that you have read and understand this Agreement and that you agree to be bound by all of the terms and conditions. You agree that you will not use Program services in such a way or for any purpose that will violate any law (including gambling), regulation, court order or other legal requirement, whether criminal or civil, and whether of the United States, any state of the United States or of any foreign country.
This Program is offered to the user conditioned on acceptance by the user ("User") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, the User is deemed to have agreed to all such terms, conditions, and notices. Operator and all Program partners reserve the right to change any aspect of the Loyalty program at any time with 30 days notice to active members. Operator is not responsible for unilateral actions taken by Loyalty program partners. Operator reserves the right to discontinue the Loyalty program with 90 days notice to members. This means your right to accumulate points and claim rewards will be terminated 90 days after we give you notice. Your password is unique to your account and is designed to protect your account from unauthorized use. Operator is not responsible for any lost, stolen or otherwise disclosed passwords, nor shall it re-credit any points withdrawn or transferred from your account if anyone seeking redemption provides your password. Accordingly, your password should be guarded and not provided to anyone.
Service Contact. Contact info@myvendingrewards.com with questions or problems with this Web site.
Revocation, Expiration and Surrender of the Card. Each Card is our property and expires six years from date of activation. We may revoke your Card at any time without cause or prior notice. If we revoke your Card, you must cease using it and surrender or destroy it immediately upon learning that it is revoked. Any cash balance above $2.00 will be available for refund on revocation or surrender of the card or closure of the account.
Event of Loss or Theft of your Card. If this Card is lost or stolen, it cannot be replaced; therefore, treat it just like cash.
Loading Funds. You can load the Card with a credit card or bank account through the website. Any funds that you transfer into your Cardholder Account will not be considered received for any purposes whatsoever unless and until they are actually received by Operator and credited to your Cardholder Account’s cash balance. You acknowledge and understand that the funds may be used by you for any of the services that may be available from time to time. You further agree and acknowledge that no interest will be paid on funds in your Cardholder Account. Promotional funds may be made available on your account through redemption, rewards or other promotions at the sole discretion of the Operator. All promotional balances may only be used for product purchases from the Operator or designated merchants and cannot be converted to a cash balance at any time.
Purchases at Merchants. You may use your Card to pay for purchases at vending machines, kiosks and foodservice locations that accept the Card, provided you have a balance in your Cardholder Account higher than any minimum amount required by the transaction. When you purchase anything using your Card, the available amount in your Cardholder Account will be reduced by the amount of the purchase. In the event that the available spending amount on the Card is less than the amount of the purchase, the transaction will be denied. Operator is not responsible for the delivery, quality, safety, legality, or any other aspect of goods and services purchased with the Card. All disputes involving the same should be addressed to the establishment where such goods and services were purchased.
Suspicious or Possibly Unauthorized Activity. We may restrict access to your Cardholder Account if we believe that suspicious or possibly unauthorized activity may be taking place with your Card. We are not responsible for policing your Cardholder Account to determine when there is unauthorized activity. You agree to take all necessary steps to protect your card. If you permit someone else to handle or use your Card we will treat such action as your authorization of that person to use your Card and you will be responsible for all transactions by that person using your Card.
Balance Information. You can review the balance of funds loaded on your Card at any time free of charge on our web site. It is your responsibility to review the transaction history at least once every 30 days, and to report any discrepancies or unauthorized transactions IMMEDIATELY to us.
Limitations, Fees, and Charges. See Appendix A.
Liability of Operator. If a Program service is not provided in accordance with this Agreement, we will be liable for the loss of your money up to the amount that is actually lost, but only if that loss results solely from our nonperformance or that of our affiliates, service providers, employees, agents or contractors, subject to the following limitations:
a. Limitation of Liability. Notwithstanding the foregoing, we will not be liable for any loss or damage you suffer in the following circumstances (We reserve the right to disclaim liability for other circumstances, effective upon amendment of this Agreement.):
• If through no fault of ours, your card is not honored.
• Inability to access your money after we restrict use of your Card after you report its loss, theft or unauthorized use.
• If through no fault of ours, you do not have enough money in your Cardholder Account to make the purchase.
• If the vending equipment terminal or other electronic device used to effect a transaction does not work properly.
• If circumstances beyond our control (such as fire, war, strikes and other labor troubles, civil unrest, flood, earthquake and other natural disasters, terrorism, government action, such as new laws and regulations, court order, injunction or other judicial action or legal process, or the computer network used by us or our contractors and failures by our service providers) prevent providing of Program services, despite reasonable actions or precautions on our part.
• Loss and damage resulting from errors by you, including unintentional errors such as providing incorrect information preventing verification or completion of a transaction.
• Loss and damage resulting from illegal, fraudulent or other wrongful conduct by you, including providing us with erroneous or inaccurate information or using Program services to violate any applicable laws or regulations or to perpetrate fraud on other persons.
• Loss and damage resulting from your breach or other nonperformance under the terms of Agreement, including failure to register properly and failure to properly use the communications systems we have arranged for Cardholders’ use.
• Loss and damage resulting from restrictions imposed by laws and regulations or restrictions imposed by us due to suspicious or possibly unauthorized activity involving your Card.
The information, software, products, and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Operator, Inc. and/or its suppliers may make improvements and/or changes in this Web site at any time. Operator and/or its suppliers make no representations about the suitability of the information, software, products, and services contained on this Web site for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind. Operator and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement
b. Limitation of Damages. In no event will we, our affiliates, service providers, employees, agents or contractors be liable to you for any indirect, consequential, special, incidental or punitive damages or losses resulting from or caused by your use of, or inability to use, your Card or Program services. This provision is for the benefit of each of our affiliates, service providers, employees, agents and contractors, including Operator, and may be enforced by each of them.
Representations and Warranties of Operator; Disclaimer. As the arranger of services comprising the Program, Operator represents and warrants that it has used commercially reasonable efforts to select processors, merchants, vendors and other providers involved with the Program that Operator believes are reasonably capable of and will provide the services comprising the Program. Operator makes no other representations or warranties of any kind whatsoever in this Agreement, whether express or implied. Operator cannot and does not represent and warrant that such providers will always perform as expected, nor can nor does Operator guarantee the performance of such providers. We provide Program services on an “as is” basis, and disclaim all other warranties of any kind, whether express or implied, including but not limited to those relating to quality, merchantability and fitness for a particular purpose.
Statement of Transactions. You may obtain records of your use of your Card by accessing our website as provided in Contact Information. In case of errors or questions about your Card, or if any records you see show transactions that you believe you did not make, notify us as soon as possible. We must hear from you no later than forty-five (45) days from the transaction date on which the problem or error occurred (the “Review Period”). To make a timely claim for a discrepancy, you must provide us with the following information within the Review Period:
• Your name, telephone number and address;
• Your Card number;
• Identify the date of the transaction and the specific transaction(s) being questioned, including the dollar amount of the suspected error or discrepancy, the location, time and any other information about the transaction that you can provide; and
• Explain as clearly and completely as you can why you believe it is an error or discrepancy, providing any names and contact information of other persons involved in the error or discrepancy, copies of any receipts and other relevant documentation and any other information available to you that you believe would be helpful to resolving the problem.
Amendment. We may make changes to the terms and conditions of this Agreement at any time by posting such amendments to this Agreement on our web site. Amendments will be effective thirty (30) days after such amendments are posted on our web site. Cardholders are responsible for periodically checking our web site to ascertain whether this Agreement has been amended. If the change is for security reasons, we may implement it without advance notice.
Severability. In the event any term of this Agreement is determined to be invalid, illegal or unenforceable, such determination shall be construed as narrowly as possible so as to affect only that term or portion of a term that is invalid, illegal or unenforceable, and all other portions of such term and the other terms of this Agreement shall remain valid and enforceable.
Governing Law. The interpretation and enforcement of this Agreement shall be governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to principles of conflict of laws. Any actions or proceedings with respect to this Agreement or any services provided under this Agreement shall be brought only before a federal or state court of competent jurisdiction in North Carolina.
Entire Agreement. This Agreement, together with the Appendices and any amendments to this Agreement, constitutes the agreement between you and us with respect to the Card Program. No terms or other conditions apply to our relationship with one another unless those other terms and conditions are contained in a written document signed by both of us.
Termination. Each of us has the right to terminate this Agreement. You can terminate this Agreement upon giving us notice. We can also terminate this Agreement without advance notice, especially if we terminate due to your default or other nonperformance under this Agreement, as a security precaution, if we decide to terminate the Program or as otherwise provided in this Agreement. Otherwise, depending on the circumstances, we will attempt to give you reasonable notice of our decision to terminate this Agreement, but that may not be possible in all cases and we cannot guarantee you that we will give you notice. Regardless of how this Agreement is terminated, when it is terminated you must surrender your Card as soon as possible.
Indemnification. You agree to defend, indemnify and hold us, and our officers, directors, shareholders, employees, agents and representatives harmless from any claim, action, demand, loss, damage or liability (including attorneys’ fees and costs) made or incurred by any third party arising out of or relating to your use of the Program services.
No Assignment. You may not assign or transfer any rights or obligations you may have under this Agreement to any third party without our prior written consent. We reserve the right to assign or transfer this Agreement or any right or obligation under this Agreement without your consent.
LIMITATIONS and PROGRAM FEES OPERATOR CARD
Program Fees and Charges as of January 1st, 2013
Monthly Inactivity Fee (12 months after last transaction): $4.00 (USD)
Limitations. Maximum card balance is $200.00 (USD)
CONTACT INFORMATION
Call Center: 800-890-1387
www.myvendingrewards.com
In writing:
Connectivity Services, LLC
324 South Elm St, Suite 400
Greensboro, NC 27401
THE MY MARKET REWARDS® CARD IS A PREPAID CARD THAT CAN BE USED AT PARTICIPATING MERCHANTS SUBJECT TO THE TERMS OF THIS AGREEMENT. INTEREST WILL NOT BE PAID TO YOU FOR ANY VALUE LOADED ON THE CARD. THERE IS NO CREDIT CARD, CREDIT LINE, OVERDRAFT PROTECTION OR DEPOSIT ACCOUNT ASSOCIATED WITH THE CARD.
TREAT AS CASH.
This Cardholder Agreement (“Agreement”) is the agreement between you, the person receiving this card (the “Cardholder”) and us, OperatorName. (“Operator”.) It sets forth the terms and conditions governing the issuance and your use of the card (“Card”) and participation in related programs (“Program”.)
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP IT FOR YOUR RECORDS.
The Card allows you to load funds onto the Card through loading from a credit card or other funding source. Once your Card is loaded, you can make purchases at locations that accept the Card, as long as the available balance on your Card equals or exceeds the amount of your withdrawals plus applicable fees.
TERMS AND CONDITIONS
Activation. Your Card will be activated upon your online registration and may be used once funds are loaded. By loading funds or by initiating transactions with the Card, you are pre-paying for future purchases and appoint operator as your agent to obtain the funds and to transfer your funds as you direct through use of the Card.
By activating your Card, you represent that you are of legal age to contract in your state, that the information you provide is true, that you accept the Card, that you have read and understand this Agreement and that you agree to be bound by all of the terms and conditions. You agree that you will not use Program services in such a way or for any purpose that will violate any law (including gambling), regulation, court order or other legal requirement, whether criminal or civil, and whether of the United States, any state of the United States or of any foreign country.
This Program is offered to the user conditioned on acceptance by the user ("User") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, the User is deemed to have agreed to all such terms, conditions, and notices. Operator and all Program partners reserve the right to change any aspect of the Loyalty program at any time with 30 days notice to active members. Operator is not responsible for unilateral actions taken by Loyalty program partners. Operator reserves the right to discontinue the Loyalty program with 90 days notice to members. This means your right to accumulate points and claim rewards will be terminated 90 days after we give you notice. Your password is unique to your account and is designed to protect your account from unauthorized use. Operator is not responsible for any lost, stolen or otherwise disclosed passwords, nor shall it re-credit any points withdrawn or transferred from your account if anyone seeking redemption provides your password. Accordingly, your password should be guarded and not provided to anyone.
Service Contact. Contact info@MyMarketRewards.com with questions or problems with this Web site.
Revocation, Expiration and Surrender of the Card. Each Card is our property and expires six years from date of activation. We may revoke your Card at any time without cause or prior notice. If we revoke your Card, you must cease using it and surrender or destroy it immediately upon learning that it is revoked. Any cash balance above $2.00 will be available for refund on revocation or surrender of the card or closure of the account.
Event of Loss or Theft of your Card. If this Card is lost or stolen, it cannot be replaced; therefore, treat it just like cash.
Loading Funds. You can load the Card with a credit card or bank account through the website. Any funds that you transfer into your Cardholder Account will not be considered received for any purposes whatsoever unless and until they are actually received by Operator and credited to your Cardholder Account’s cash balance. You acknowledge and understand that the funds may be used by you for any of the services that may be available from time to time. You further agree and acknowledge that no interest will be paid on funds in your Cardholder Account. Promotional funds may be made available on your account through redemption, rewards or other promotions at the sole discretion of the Operator. All promotional balances may only be used for product purchases from the Operator or designated merchants and cannot be converted to a cash balance at any time.
Purchases at Merchants. You may use your Card to pay for purchases at vending machines, kiosks and foodservice locations that accept the Card, provided you have a balance in your Cardholder Account higher than any minimum amount required by the transaction. When you purchase anything using your Card, the available amount in your Cardholder Account will be reduced by the amount of the purchase. In the event that the available spending amount on the Card is less than the amount of the purchase, the transaction will be denied. Operator is not responsible for the delivery, quality, safety, legality, or any other aspect of goods and services purchased with the Card. All disputes involving the same should be addressed to the establishment where such goods and services were purchased.
Suspicious or Possibly Unauthorized Activity. We may restrict access to your Cardholder Account if we believe that suspicious or possibly unauthorized activity may be taking place with your Card. We are not responsible for policing your Cardholder Account to determine when there is unauthorized activity. You agree to take all necessary steps to protect your card. If you permit someone else to handle or use your Card we will treat such action as your authorization of that person to use your Card and you will be responsible for all transactions by that person using your Card.
Balance Information. You can review the balance of funds loaded on your Card at any time free of charge on our web site. It is your responsibility to review the transaction history at least once every 30 days, and to report any discrepancies or unauthorized transactions IMMEDIATELY to us.
Limitations, Fees, and Charges. See Appendix A.
Liability of Operator. If a Program service is not provided in accordance with this Agreement, we will be liable for the loss of your money up to the amount that is actually lost, but only if that loss results solely from our nonperformance or that of our affiliates, service providers, employees, agents or contractors, subject to the following limitations:
a. Limitation of Liability. Notwithstanding the foregoing, we will not be liable for any loss or damage you suffer in the following circumstances (We reserve the right to disclaim liability for other circumstances, effective upon amendment of this Agreement.):
• If through no fault of ours, your card is not honored.
• Inability to access your money after we restrict use of your Card after you report its loss, theft or unauthorized use.
• If through no fault of ours, you do not have enough money in your Cardholder Account to make the purchase.
• If the vending equipment terminal or other electronic device used to effect a transaction does not work properly.
• If circumstances beyond our control (such as fire, war, strikes and other labor troubles, civil unrest, flood, earthquake and other natural disasters, terrorism, government action, such as new laws and regulations, court order, injunction or other judicial action or legal process, or the computer network used by us or our contractors and failures by our service providers) prevent providing of Program services, despite reasonable actions or precautions on our part.
• Loss and damage resulting from errors by you, including unintentional errors such as providing incorrect information preventing verification or completion of a transaction.
• Loss and damage resulting from illegal, fraudulent or other wrongful conduct by you, including providing us with erroneous or inaccurate information or using Program services to violate any applicable laws or regulations or to perpetrate fraud on other persons.
• Loss and damage resulting from your breach or other nonperformance under the terms of Agreement, including failure to register properly and failure to properly use the communications systems we have arranged for Cardholders’ use.
• Loss and damage resulting from restrictions imposed by laws and regulations or restrictions imposed by us due to suspicious or possibly unauthorized activity involving your Card.
The information, software, products, and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Operator, Inc. and/or its suppliers may make improvements and/or changes in this Web site at any time. Operator and/or its suppliers make no representations about the suitability of the information, software, products, and services contained on this Web site for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind. Operator and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement
b. Limitation of Damages. In no event will we, our affiliates, service providers, employees, agents or contractors be liable to you for any indirect, consequential, special, incidental or punitive damages or losses resulting from or caused by your use of, or inability to use, your Card or Program services. This provision is for the benefit of each of our affiliates, service providers, employees, agents and contractors, including Operator, and may be enforced by each of them.
Representations and Warranties of Operator; Disclaimer. As the arranger of services comprising the Program, Operator represents and warrants that it has used commercially reasonable efforts to select processors, merchants, vendors and other providers involved with the Program that Operator believes are reasonably capable of and will provide the services comprising the Program. Operator makes no other representations or warranties of any kind whatsoever in this Agreement, whether express or implied. Operator cannot and does not represent and warrant that such providers will always perform as expected, nor can nor does Operator guarantee the performance of such providers. We provide Program services on an “as is” basis, and disclaim all other warranties of any kind, whether express or implied, including but not limited to those relating to quality, merchantability and fitness for a particular purpose.
Statement of Transactions. You may obtain records of your use of your Card by accessing our website as provided in Contact Information. In case of errors or questions about your Card, or if any records you see show transactions that you believe you did not make, notify us as soon as possible. We must hear from you no later than forty-five (45) days from the transaction date on which the problem or error occurred (the “Review Period”). To make a timely claim for a discrepancy, you must provide us with the following information within the Review Period:
• Your name, telephone number and address;
• Your Card number;
• Identify the date of the transaction and the specific transaction(s) being questioned, including the dollar amount of the suspected error or discrepancy, the location, time and any other information about the transaction that you can provide; and
• Explain as clearly and completely as you can why you believe it is an error or discrepancy, providing any names and contact information of other persons involved in the error or discrepancy, copies of any receipts and other relevant documentation and any other information available to you that you believe would be helpful to resolving the problem.
Amendment. We may make changes to the terms and conditions of this Agreement at any time by posting such amendments to this Agreement on our web site. Amendments will be effective thirty (30) days after such amendments are posted on our web site. Cardholders are responsible for periodically checking our web site to ascertain whether this Agreement has been amended. If the change is for security reasons, we may implement it without advance notice.
Severability. In the event any term of this Agreement is determined to be invalid, illegal or unenforceable, such determination shall be construed as narrowly as possible so as to affect only that term or portion of a term that is invalid, illegal or unenforceable, and all other portions of such term and the other terms of this Agreement shall remain valid and enforceable.
Governing Law. The interpretation and enforcement of this Agreement shall be governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to principles of conflict of laws. Any actions or proceedings with respect to this Agreement or any services provided under this Agreement shall be brought only before a federal or state court of competent jurisdiction in North Carolina.
Entire Agreement. This Agreement, together with the Appendices and any amendments to this Agreement, constitutes the agreement between you and us with respect to the Card Program. No terms or other conditions apply to our relationship with one another unless those other terms and conditions are contained in a written document signed by both of us.
Termination. Each of us has the right to terminate this Agreement. You can terminate this Agreement upon giving us notice. We can also terminate this Agreement without advance notice, especially if we terminate due to your default or other nonperformance under this Agreement, as a security precaution, if we decide to terminate the Program or as otherwise provided in this Agreement. Otherwise, depending on the circumstances, we will attempt to give you reasonable notice of our decision to terminate this Agreement, but that may not be possible in all cases and we cannot guarantee you that we will give you notice. Regardless of how this Agreement is terminated, when it is terminated you must surrender your Card as soon as possible.
Indemnification. You agree to defend, indemnify and hold us, and our officers, directors, shareholders, employees, agents and representatives harmless from any claim, action, demand, loss, damage or liability (including attorneys’ fees and costs) made or incurred by any third party arising out of or relating to your use of the Program services.
No Assignment. You may not assign or transfer any rights or obligations you may have under this Agreement to any third party without our prior written consent. We reserve the right to assign or transfer this Agreement or any right or obligation under this Agreement without your consent.
LIMITATIONS and PROGRAM FEES OPERATOR CARD
Program Fees and Charges as of January 1st, 2013
Monthly Inactivity Fee (12 months after last transaction): $4.00 (USD)
Limitations. Maximum card balance is $200.00 (USD)
CONTACT INFORMATION
Call Center: 800-890-1387
www.MyMarketRewards.com
In writing:
Connectivity Services, LLC
324 South Elm St, Suite 400
Greensboro, NC 27401
THE CanadaConnect CARD IS A PREPAID CARD THAT CAN BE USED AT PARTICIPATING MERCHANTS SUBJECT TO THE TERMS OF THIS AGREEMENT. INTEREST WILL NOT BE PAID TO YOU FOR ANY VALUE LOADED ON THE CARD. THERE IS NO CREDIT CARD, CREDIT LINE, OVERDRAFT PROTECTION OR DEPOSIT ACCOUNT ASSOCIATED WITH THE CARD.
TREAT AS CASH.
This Cardholder Agreement (“Agreement”) is the agreement between you, the person receiving this card (the “Cardholder”) and us, OperatorName. (“Operator”.) It sets forth the terms and conditions governing the issuance and your use of the card (“Card”) and participation in related programs (“Program”.)
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP IT FOR YOUR RECORDS.
The Card allows you to load funds onto the Card through loading from a credit card or other funding source. Once your Card is loaded, you can make purchases at locations that accept the Card, as long as the available balance on your Card equals or exceeds the amount of your withdrawals plus applicable fees.
TERMS AND CONDITIONS
Activation. Your Card will be activated upon your online registration and may be used once funds are loaded. By loading funds or by initiating transactions with the Card, you are pre-paying for future purchases and appoint operator as your agent to obtain the funds and to transfer your funds as you direct through use of the Card.
By activating your Card, you represent that you are of legal age to contract in your state, that the information you provide is true, that you accept the Card, that you have read and understand this Agreement and that you agree to be bound by all of the terms and conditions. You agree that you will not use Program services in such a way or for any purpose that will violate any law (including gambling), regulation, court order or other legal requirement, whether criminal or civil, and whether of the United States, any state of the United States or of any foreign country.
This Program is offered to the user conditioned on acceptance by the user ("User") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, the User is deemed to have agreed to all such terms, conditions, and notices. Operator and all Program partners reserve the right to change any aspect of the Loyalty program at any time with 30 days notice to active members. Operator is not responsible for unilateral actions taken by Loyalty program partners. Operator reserves the right to discontinue the Loyalty program with 90 days notice to members. This means your right to accumulate points and claim rewards will be terminated 90 days after we give you notice. Your password is unique to your account and is designed to protect your account from unauthorized use. Operator is not responsible for any lost, stolen or otherwise disclosed passwords, nor shall it re-credit any points withdrawn or transferred from your account if anyone seeking redemption provides your password. Accordingly, your password should be guarded and not provided to anyone.
Service Contact. Contact info@caconnect.biz with questions or problems with this Web site.
Revocation, Expiration and Surrender of the Card. Each Card is our property and expires six years from date of activation. We may revoke your Card at any time without cause or prior notice. If we revoke your Card, you must cease using it and surrender or destroy it immediately upon learning that it is revoked. Any cash balance above $2.00 will be available for refund on revocation or surrender of the card or closure of the account.
Event of Loss or Theft of your Card. If this Card is lost or stolen, it cannot be replaced; therefore, treat it just like cash.
Loading Funds. You can load the Card with a credit card or bank account through the website. Any funds that you transfer into your Cardholder Account will not be considered received for any purposes whatsoever unless and until they are actually received by Operator and credited to your Cardholder Account’s cash balance. You acknowledge and understand that the funds may be used by you for any of the services that may be available from time to time. You further agree and acknowledge that no interest will be paid on funds in your Cardholder Account. Promotional funds may be made available on your account through redemption, rewards or other promotions at the sole discretion of the Operator. All promotional balances may only be used for product purchases from the Operator or designated merchants and cannot be converted to a cash balance at any time.
Purchases at Merchants. You may use your Card to pay for purchases at vending machines, kiosks and foodservice locations that accept the Card, provided you have a balance in your Cardholder Account higher than any minimum amount required by the transaction. When you purchase anything using your Card, the available amount in your Cardholder Account will be reduced by the amount of the purchase. In the event that the available spending amount on the Card is less than the amount of the purchase, the transaction will be denied. Operator is not responsible for the delivery, quality, safety, legality, or any other aspect of goods and services purchased with the Card. All disputes involving the same should be addressed to the establishment where such goods and services were purchased.
Suspicious or Possibly Unauthorized Activity. We may restrict access to your Cardholder Account if we believe that suspicious or possibly unauthorized activity may be taking place with your Card. We are not responsible for policing your Cardholder Account to determine when there is unauthorized activity. You agree to take all necessary steps to protect your card. If you permit someone else to handle or use your Card we will treat such action as your authorization of that person to use your Card and you will be responsible for all transactions by that person using your Card.
Balance Information. You can review the balance of funds loaded on your Card at any time free of charge on our web site. It is your responsibility to review the transaction history at least once every 30 days, and to report any discrepancies or unauthorized transactions IMMEDIATELY to us.
Limitations, Fees, and Charges. See Appendix A.
Liability of Operator. If a Program service is not provided in accordance with this Agreement, we will be liable for the loss of your money up to the amount that is actually lost, but only if that loss results solely from our nonperformance or that of our affiliates, service providers, employees, agents or contractors, subject to the following limitations:
a. Limitation of Liability. Notwithstanding the foregoing, we will not be liable for any loss or damage you suffer in the following circumstances (We reserve the right to disclaim liability for other circumstances, effective upon amendment of this Agreement.):
• If through no fault of ours, your card is not honored.
• Inability to access your money after we restrict use of your Card after you report its loss, theft or unauthorized use.
• If through no fault of ours, you do not have enough money in your Cardholder Account to make the purchase.
• If the vending equipment terminal or other electronic device used to effect a transaction does not work properly.
• If circumstances beyond our control (such as fire, war, strikes and other labor troubles, civil unrest, flood, earthquake and other natural disasters, terrorism, government action, such as new laws and regulations, court order, injunction or other judicial action or legal process, or the computer network used by us or our contractors and failures by our service providers) prevent providing of Program services, despite reasonable actions or precautions on our part.
• Loss and damage resulting from errors by you, including unintentional errors such as providing incorrect information preventing verification or completion of a transaction.
• Loss and damage resulting from illegal, fraudulent or other wrongful conduct by you, including providing us with erroneous or inaccurate information or using Program services to violate any applicable laws or regulations or to perpetrate fraud on other persons.
• Loss and damage resulting from your breach or other nonperformance under the terms of Agreement, including failure to register properly and failure to properly use the communications systems we have arranged for Cardholders’ use.
• Loss and damage resulting from restrictions imposed by laws and regulations or restrictions imposed by us due to suspicious or possibly unauthorized activity involving your Card.
The information, software, products, and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Operator, Inc. and/or its suppliers may make improvements and/or changes in this Web site at any time. Operator and/or its suppliers make no representations about the suitability of the information, software, products, and services contained on this Web site for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind. Operator and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement
b. Limitation of Damages. In no event will we, our affiliates, service providers, employees, agents or contractors be liable to you for any indirect, consequential, special, incidental or punitive damages or losses resulting from or caused by your use of, or inability to use, your Card or Program services. This provision is for the benefit of each of our affiliates, service providers, employees, agents and contractors, including Operator, and may be enforced by each of them.
Representations and Warranties of Operator; Disclaimer. As the arranger of services comprising the Program, Operator represents and warrants that it has used commercially reasonable efforts to select processors, merchants, vendors and other providers involved with the Program that Operator believes are reasonably capable of and will provide the services comprising the Program. Operator makes no other representations or warranties of any kind whatsoever in this Agreement, whether express or implied. Operator cannot and does not represent and warrant that such providers will always perform as expected, nor can nor does Operator guarantee the performance of such providers. We provide Program services on an “as is” basis, and disclaim all other warranties of any kind, whether express or implied, including but not limited to those relating to quality, merchantability and fitness for a particular purpose.
Statement of Transactions. You may obtain records of your use of your Card by accessing our website as provided in Contact Information. In case of errors or questions about your Card, or if any records you see show transactions that you believe you did not make, notify us as soon as possible. We must hear from you no later than forty-five (45) days from the transaction date on which the problem or error occurred (the “Review Period”). To make a timely claim for a discrepancy, you must provide us with the following information within the Review Period:
• Your name, telephone number and address;
• Your Card number;
• Identify the date of the transaction and the specific transaction(s) being questioned, including the dollar amount of the suspected error or discrepancy, the location, time and any other information about the transaction that you can provide; and
• Explain as clearly and completely as you can why you believe it is an error or discrepancy, providing any names and contact information of other persons involved in the error or discrepancy, copies of any receipts and other relevant documentation and any other information available to you that you believe would be helpful to resolving the problem.
Amendment. We may make changes to the terms and conditions of this Agreement at any time by posting such amendments to this Agreement on our web site. Amendments will be effective thirty (30) days after such amendments are posted on our web site. Cardholders are responsible for periodically checking our web site to ascertain whether this Agreement has been amended. If the change is for security reasons, we may implement it without advance notice.
Severability. In the event any term of this Agreement is determined to be invalid, illegal or unenforceable, such determination shall be construed as narrowly as possible so as to affect only that term or portion of a term that is invalid, illegal or unenforceable, and all other portions of such term and the other terms of this Agreement shall remain valid and enforceable.
Governing Law. The interpretation and enforcement of this Agreement shall be governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to principles of conflict of laws. Any actions or proceedings with respect to this Agreement or any services provided under this Agreement shall be brought only before a federal or state court of competent jurisdiction in North Carolina.
Entire Agreement. This Agreement, together with the Appendices and any amendments to this Agreement, constitutes the agreement between you and us with respect to the Card Program. No terms or other conditions apply to our relationship with one another unless those other terms and conditions are contained in a written document signed by both of us.
Termination. Each of us has the right to terminate this Agreement. You can terminate this Agreement upon giving us notice. We can also terminate this Agreement without advance notice, especially if we terminate due to your default or other nonperformance under this Agreement, as a security precaution, if we decide to terminate the Program or as otherwise provided in this Agreement. Otherwise, depending on the circumstances, we will attempt to give you reasonable notice of our decision to terminate this Agreement, but that may not be possible in all cases and we cannot guarantee you that we will give you notice. Regardless of how this Agreement is terminated, when it is terminated you must surrender your Card as soon as possible.
Indemnification. You agree to defend, indemnify and hold us, and our officers, directors, shareholders, employees, agents and representatives harmless from any claim, action, demand, loss, damage or liability (including attorneys’ fees and costs) made or incurred by any third party arising out of or relating to your use of the Program services.
No Assignment. You may not assign or transfer any rights or obligations you may have under this Agreement to any third party without our prior written consent. We reserve the right to assign or transfer this Agreement or any right or obligation under this Agreement without your consent.
LIMITATIONS and PROGRAM FEES OPERATOR CARD
Program Fees and Charges as of January 1st, 2013
Monthly Inactivity Fee (12 months after last transaction): $4.00 (USD)
Limitations. Maximum card balance is $200.00 (USD)
CONTACT INFORMATION
Call Center: 800-334-5618
www.caconnectme.com
In writing:
CanadaConnect
324 South Elm St, Suite 400
Greensboro, NC 27401
Effective Date: April 9, 2019
Introduction
This Privacy Policy describes the privacy practices of USConnect (“USConnect”, “we”, “us”, “our”) governing the collection, use, and disclosure of personal information we collect about you in the course of providing our products and services on our website, http://usconnectme.com (the “Website”), and our USConnect mobile applications (each, an “App”, and together with the Website, the “Services”).
This Privacy Policy applies to all personal information collected, used or shared by us when an individual uses our Services, including when an individual:
What categories of information do we collect?
Information We May Collect From You.
“Personal information” means any information about an identifiable individual. The categories of personal information we may collect include: your first and last name, address, telephone or mobile number, USConnect card number and email address. You will also be required to create a password when you create an account with us. We may also maintain information about your USConnect prepaid card, such as the card balance, purchase history and sources used to add funds to your card (such as bank account number, credit card number, or payroll/employee identifier). We may also ask you to select your preferred language when creating an account with us.
We may also collect other information you provide us when interacting with us. For example, information about promotions you sign up for and participate in or the charities you designate or feedback you may choose to provide to us. We may also collect information from you when you contact us to report a lost or stolen card or to ask us questions about your USConnect account.
Information We May Collect Automatically.
We may also collect certain information automatically. As you interact with the Services, we may use automatic data collection technology and services to record and collect information that identifies your computer, tracks your use of the Services and collects certain information about you and your surfing habits. This information may include information that identifies your device, IP address, browser type and language, referring and exit pages and URLs, keywords, date and time, what sections of a website you visit, and other similar information concerning your use. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. For more information, see the “Cookies and Other Similar Technologies” section below.
Information Received from Third Parties.
In addition to information that we may collect from you, we may receive information about you (including personal information) from third parties. For example, if you are on another website and you opt-in to receive information from us, that website may forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our pages on Facebook® or another social platform or website) through which you allow us to collect (or the third party to share) information about you, including personal information.
Why do we collect, use and disclose your information?
USConnect collects, uses and discloses your personal information to provide you with products and services you request and for the purposes described below. We may also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws. We may collect, use and disclose your personal information for the following purposes:
When do we disclose your information?
There are instances where we may need to disclose your information, including as follows:
Cookies and Other Similar Technologies
The Services use “cookies,” “web beacons,” “tags” and other similar technologies. A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit the Services. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased. We collect this particular information for the purposes described in this Privacy Policy.
You can refuse to accept the cookies we use by adjusting your browser settings. On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) (Go to “Settings” > “Privacy” > “Advertising” and turn on “Limit Ad Tracking”) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
However, if you do not accept these cookies, you may affect your use of the Services and ability to access certain features of the Services. You can find out more about how to manage cookies here: www.allaboutcookies.org/manage-cookies.
Information obtained through cookies, web beacons and tags may be shared with or obtained by service providers on our behalf. If third parties provide such analytics services and software, the third parties may also receive the information collected and their use of such information is governed by their privacy policies.
Third-Party Links and Social Media
The Services may contain links to other websites or mobile applications. We are not responsible for the privacy practices or content of such other websites or mobile applications. We encourage our users to be aware when they leave the Services and to read the privacy statements or policies of each website or mobile application to which we may link that may collect personal information.
Use of third-party social networking websites, such as Twitter and Facebook, are governed by the privacy policies and practices of those websites. We do not capture or store your login information for Twitter, Facebook or other social networks; however, session information or cookies may be stored on your mobile device, by such websites. Additionally, if you interact with us via our company social media pages, then you may provide us with your personal information. We collect this particular information for the purposes described in this Privacy Policy.
Security and Data Retention
We use reasonable efforts to maintain technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
We will retain your information for as long as it is necessary for the purposes for which it has been collected. We may also retain your information for a longer period if it is necessary for us to comply with laws governing the retention of records, whichever is longer, or to protect our legal rights.
Accessing and Correction of your Personal Information
If you wish to access, update or correct your information, please contact us via email at info@usconnect.biz or log into your mobile or website account to update and correct information, as described below. Please note that we may not be able to correct or update your information that has been previously provided to us by third parties.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. If you would like to update or correct your personal information, please log into your mobile or website account and update and correct your information. You may also request to update and change your personal information by email or writing to us at the contact information set forth below. We will use reasonable efforts to correct or complete any personal information which you advise us is inaccurate or incomplete. In some circumstances, however, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You may also request access to your personal information by contacting us via at the contact information set forth below. We may need to verify your identity before providing you with the personal information we hold about you. Your right to access the personal information that we hold about you is not absolute. For example, we may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
Notice to California Residents—Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. We do not currently share any personal information with third parties for direct marketing purposes by such parties. If you are a California resident and would like to make this request, please contact us via email at info@usconnect.biz. A number of states are currently considering enacting laws similar to the California law above. If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments. In addition, please refer to the sections of this Privacy Policy entitled “Why do we collect, use and disclose your information?” and “When do we disclose your information?”
Your Choices
App preferences
You can use the settings within your iOS or Android device to opt-out of analytics tracking and bug reporting as described below. Location: You can choose whether or not to allow the App to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some or all parts of the App may then be inaccessible or not function properly or not function at all. Camera: You can choose whether or not to allow the App to collect information about your device’s camera and photos through your device’s settings. If you block the use of camera or photos, some or all parts of the App may be inaccessible or not function properly or not function at all. Microphone: You can choose whether or not to allow the App to collect information about your device’s microphone through your device’s settings. If you block the use of the microphone, some or all parts of the App may be inaccessible or not function properly or not function at all. Push Notifications: If you do not want to receive push notifications from us, you may opt out of receiving these when you first launch the App or at a later stage by using the settings on your mobile device. You can stop all collection of information by any of our Apps by uninstalling all such Apps.
Email and Other Communications
Through our Services and from time to time, you may sign up to receive electronic communications that tell you about our products and services. We will include an opt-out or unsubscribe feature if you no longer wish to receive future emails from us. You may also contact us by email info@usconnect.biz or by telephone at 800-211-5970 to stop receiving such communications.
“Do Not Track” requests; Third-party tracking
The Website, the App and the Services do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies. Third parties, other than our service providers, do not have authorization from us to track which websites you visited prior to and after visiting the Services. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Transfer of Data to Countries Outside of the US
USConnect is an affiliate of GlobalConnect, LLC which is headquartered in the United States. Personal information may be accessed by us or transferred to the United States or to our affiliates, business partners, or service providers located in the United States. Under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies or regulatory agencies in those foreign jurisdictions may be entitled to access your personal information. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States. We will protect the privacy and security of personal information according to our Privacy Policy regardless of where it is processed or stored.
Children’s Privacy
The Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from such children through the Services. If you are under 18, please do not give us any personal information. If we learn that we have collected the personal information of child under 18 we will take steps to delete the information as soon as possible.
Children under the age of majority in any jurisdiction outside of the United States should not provide personal information without their parent’s consent.
Changes to this Privacy Policy
We reserve the right, in our sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Such changes, modifications, additions, or deletions shall be effective immediately upon posting unless otherwise indicated. We encourage you to refer back to it on a regular basis.
How to Contact Us
We welcome your feedback. If you have any comments or questions about this Privacy Policy, or to review your personal information, withdraw your consent to the use of your personal information, access, correct or update your personal information, please contact our Privacy Officer via email at info@usconnect.biz or at the address below:
USConnect
Attention: Privacy Officer
324 South Elm St, Suite 400
Greensboro, NC 27401
Telephone: 1 (800) 211-5970
Effective Date: April 9, 2019
Introduction
This Privacy Policy describes the privacy practices of Connectivity Services, LLC (“Connectivity Services”, “we”, “us”, “our”) governing the collection, use, and disclosure of personal information we collect about you in the course of providing our products and services on our website, http://myvendingrewards.com (the “Website”), and our My Vending Rewards mobile applications (each, an “App”, and together with the Website, the “Services”).
This Privacy Policy applies to all personal information collected, used or shared by us when an individual uses our Services, including when an individual:
What categories of information do we collect?
Information We May Collect From You.
“Personal information” means any information about an identifiable individual. The categories of personal information we may collect include: your first and last name, address, telephone or mobile number, My Vending Rewards card number and email address. You will also be required to create a password when you create an account with us. We may also maintain information about your My Vending Rewards prepaid card, such as the card balance, purchase history and sources used to add funds to your card (such as bank account number, credit card number, or payroll/employee identifier). We may also ask you to select your preferred language when creating an account with us.
We may also collect other information you provide us when interacting with us. For example, information about promotions you sign up for and participate in or the charities you designate or feedback you may choose to provide to us. We may also collect information from you when you contact us to report a lost or stolen card or to ask us questions about your My Vending Rewards account.
Information We May Collect Automatically.
We may also collect certain information automatically. As you interact with the Services, we may use automatic data collection technology and services to record and collect information that identifies your computer, tracks your use of the Services and collects certain information about you and your surfing habits. This information may include information that identifies your device, IP address, browser type and language, referring and exit pages and URLs, keywords, date and time, what sections of a website you visit, and other similar information concerning your use. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. For more information, see the “Cookies and Other Similar Technologies” section below.
Information Received from Third Parties.
In addition to information that we may collect from you, we may receive information about you (including personal information) from third parties. For example, if you are on another website and you opt-in to receive information from us, that website may forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our pages on Facebook® or another social platform or website) through which you allow us to collect (or the third party to share) information about you, including personal information.
Why do we collect, use and disclose your information?
My Vending Rewards collects, uses and discloses your personal information to provide you with products and services you request and for the purposes described below. We may also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws. We may collect, use and disclose your personal information for the following purposes:
When do we disclose your information?
There are instances where we may need to disclose your information, including as follows:
Cookies and Other Similar Technologies
The Services use “cookies,” “web beacons,” “tags” and other similar technologies. A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit the Services. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased. We collect this particular information for the purposes described in this Privacy Policy.
You can refuse to accept the cookies we use by adjusting your browser settings. On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) (Go to “Settings” > “Privacy” > “Advertising” and turn on “Limit Ad Tracking”) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
However, if you do not accept these cookies, you may affect your use of the Services and ability to access certain features of the Services. You can find out more about how to manage cookies here: www.allaboutcookies.org/manage-cookies.
Information obtained through cookies, web beacons and tags may be shared with or obtained by service providers on our behalf. If third parties provide such analytics services and software, the third parties may also receive the information collected and their use of such information is governed by their privacy policies.
Third-Party Links and Social Media
The Services may contain links to other websites or mobile applications. We are not responsible for the privacy practices or content of such other websites or mobile applications. We encourage our users to be aware when they leave the Services and to read the privacy statements or policies of each website or mobile application to which we may link that may collect personal information.
Use of third-party social networking websites, such as Twitter and Facebook, are governed by the privacy policies and practices of those websites. We do not capture or store your login information for Twitter, Facebook or other social networks; however, session information or cookies may be stored on your mobile device, by such websites. Additionally, if you interact with us via our company social media pages, then you may provide us with your personal information. We collect this particular information for the purposes described in this Privacy Policy.
Security and Data Retention
We use reasonable efforts to maintain technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
We will retain your information for as long as it is necessary for the purposes for which it has been collected. We may also retain your information for a longer period if it is necessary for us to comply with laws governing the retention of records, whichever is longer, or to protect our legal rights.
Accessing and Correction of your Personal Information
If you wish to access, update or correct your information, please contact us via email at info@myvendingrewards.com or log into your mobile or website account to update and correct information, as described below. Please note that we may not be able to correct or update your information that has been previously provided to us by third parties.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. If you would like to update or correct your personal information, please log into your mobile or website account and update and correct your information. You may also request to update and change your personal information by email or writing to us at the contact information set forth below. We will use reasonable efforts to correct or complete any personal information which you advise us is inaccurate or incomplete. In some circumstances, however, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You may also request access to your personal information by contacting us via at the contact information set forth below. We may need to verify your identity before providing you with the personal information we hold about you. Your right to access the personal information that we hold about you is not absolute. For example, we may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
Notice to California Residents—Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. We do not currently share any personal information with third parties for direct marketing purposes by such parties. If you are a California resident and would like to make this request, please contact us via email at info@myvendingrewards.com. A number of states are currently considering enacting laws similar to the California law above. If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments. In addition, please refer to the sections of this Privacy Policy entitled “Why do we collect, use and disclose your information?” and “When do we disclose your information?”
Your Choices
App preferences
You can use the settings within your iOS or Android device to opt-out of analytics tracking and bug reporting as described below. Location: You can choose whether or not to allow the App to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some or all parts of the App may then be inaccessible or not function properly or not function at all. Camera: You can choose whether or not to allow the App to collect information about your device’s camera and photos through your device’s settings. If you block the use of camera or photos, some or all parts of the App may be inaccessible or not function properly or not function at all. Microphone: You can choose whether or not to allow the App to collect information about your device’s microphone through your device’s settings. If you block the use of the microphone, some or all parts of the App may be inaccessible or not function properly or not function at all. Push Notifications: If you do not want to receive push notifications from us, you may opt out of receiving these when you first launch the App or at a later stage by using the settings on your mobile device. You can stop all collection of information by any of our Apps by uninstalling all such Apps.
Email and Other Communications
Through our Services and from time to time, you may sign up to receive electronic communications that tell you about our products and services. We will include an opt-out or unsubscribe feature if you no longer wish to receive future emails from us. You may also contact us by email info@myvendingrewards.com or by telephone at 800-211-5970 to stop receiving such communications.
“Do Not Track” requests; Third-party tracking
The Website, the App and the Services do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies. Third parties, other than our service providers, do not have authorization from us to track which websites you visited prior to and after visiting the Services. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Transfer of Data to Countries Outside of the US
My Vending Rewards is an affiliate of GlobalConnect, LLC which is headquartered in the United States. Personal information may be accessed by us or transferred to the United States or to our affiliates, business partners, or service providers located in the United States. Under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies or regulatory agencies in those foreign jurisdictions may be entitled to access your personal information. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States. We will protect the privacy and security of personal information according to our Privacy Policy regardless of where it is processed or stored.
Children’s Privacy
The Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from such children through the Services. If you are under 18, please do not give us any personal information. If we learn that we have collected the personal information of child under 18 we will take steps to delete the information as soon as possible.
Children under the age of majority in any jurisdiction outside of the United States should not provide personal information without their parent’s consent.
Changes to this Privacy Policy
We reserve the right, in our sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Such changes, modifications, additions, or deletions shall be effective immediately upon posting unless otherwise indicated. We encourage you to refer back to it on a regular basis.
How to Contact Us
We welcome your feedback. If you have any comments or questions about this Privacy Policy, or to review your personal information, withdraw your consent to the use of your personal information, access, correct or update your personal information, please contact our Privacy Officer via email at info@myvendingrewards.com or at the address below:
Connectivity Services, LLC
Attention: Privacy Officer
324 South Elm St, Suite 400
Greensboro, NC 27401
Telephone: 1 (800) 890-1387
Effective Date: May 25, 2021
Introduction
This Privacy Policy describes the privacy practices of Connectivity Services, LLC (“Connectivity Services”, “we”, “us”, “our”) governing the collection, use, and disclosure of personal information we collect about you in the course of providing our products and services on our website, http://mymarketrewards.com (the “Website”), and our My Market Rewards® mobile applications (each, an “App”, and together with the Website, the “Services”).
This Privacy Policy applies to all personal information collected, used or shared by us when an individual uses our Services, including when an individual:
What categories of information do we collect?
Information We May Collect From You.
“Personal information” means any information about an identifiable individual. The categories of personal information we may collect include: your first and last name, address, telephone or mobile number, My Market Rewards® card number and email address. You will also be required to create a password when you create an account with us. We may also maintain information about your My Market Rewards® prepaid card, such as the card balance, purchase history and sources used to add funds to your card (such as bank account number, credit card number, or payroll/employee identifier). We may also ask you to select your preferred language when creating an account with us.
We may also collect other information you provide us when interacting with us. For example, information about promotions you sign up for and participate in or the charities you designate or feedback you may choose to provide to us. We may also collect information from you when you contact us to report a lost or stolen card or to ask us questions about your My Market Rewards® account.
Information We May Collect Automatically.
We may also collect certain information automatically. As you interact with the Services, we may use automatic data collection technology and services to record and collect information that identifies your computer, tracks your use of the Services and collects certain information about you and your surfing habits. This information may include information that identifies your device, IP address, browser type and language, referring and exit pages and URLs, keywords, date and time, what sections of a website you visit, and other similar information concerning your use. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. For more information, see the “Cookies and Other Similar Technologies” section below.
Information Received from Third Parties.
In addition to information that we may collect from you, we may receive information about you (including personal information) from third parties. For example, if you are on another website and you opt-in to receive information from us, that website may forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our pages on Facebook® or another social platform or website) through which you allow us to collect (or the third party to share) information about you, including personal information.
Why do we collect, use and disclose your information?
My Market Rewards® collects, uses and discloses your personal information to provide you with products and services you request and for the purposes described below. We may also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws. We may collect, use and disclose your personal information for the following purposes:
When do we disclose your information?
There are instances where we may need to disclose your information, including as follows:
Cookies and Other Similar Technologies
The Services use “cookies,” “web beacons,” “tags” and other similar technologies. A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit the Services. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased. We collect this particular information for the purposes described in this Privacy Policy.
You can refuse to accept the cookies we use by adjusting your browser settings. On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) (Go to “Settings” > “Privacy” > “Advertising” and turn on “Limit Ad Tracking”) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
However, if you do not accept these cookies, you may affect your use of the Services and ability to access certain features of the Services. You can find out more about how to manage cookies here: www.allaboutcookies.org/manage-cookies.
Information obtained through cookies, web beacons and tags may be shared with or obtained by service providers on our behalf. If third parties provide such analytics services and software, the third parties may also receive the information collected and their use of such information is governed by their privacy policies.
Third-Party Links and Social Media
The Services may contain links to other websites or mobile applications. We are not responsible for the privacy practices or content of such other websites or mobile applications. We encourage our users to be aware when they leave the Services and to read the privacy statements or policies of each website or mobile application to which we may link that may collect personal information.
Use of third-party social networking websites, such as Twitter and Facebook, are governed by the privacy policies and practices of those websites. We do not capture or store your login information for Twitter, Facebook or other social networks; however, session information or cookies may be stored on your mobile device, by such websites. Additionally, if you interact with us via our company social media pages, then you may provide us with your personal information. We collect this particular information for the purposes described in this Privacy Policy.
Security and Data Retention
We use reasonable efforts to maintain technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
We will retain your information for as long as it is necessary for the purposes for which it has been collected. We may also retain your information for a longer period if it is necessary for us to comply with laws governing the retention of records, whichever is longer, or to protect our legal rights.
Accessing and Correction of your Personal Information
If you wish to access, update or correct your information, please contact us via email at info@MyMarketRewards.com or log into your mobile or website account to update and correct information, as described below. Please note that we may not be able to correct or update your information that has been previously provided to us by third parties.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. If you would like to update or correct your personal information, please log into your mobile or website account and update and correct your information. You may also request to update and change your personal information by email or writing to us at the contact information set forth below. We will use reasonable efforts to correct or complete any personal information which you advise us is inaccurate or incomplete. In some circumstances, however, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You may also request access to your personal information by contacting us via at the contact information set forth below. We may need to verify your identity before providing you with the personal information we hold about you. Your right to access the personal information that we hold about you is not absolute. For example, we may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
Notice to California Residents—Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. We do not currently share any personal information with third parties for direct marketing purposes by such parties. If you are a California resident and would like to make this request, please contact us via email at info@MyMarketRewards.com. A number of states are currently considering enacting laws similar to the California law above. If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments. In addition, please refer to the sections of this Privacy Policy entitled “Why do we collect, use and disclose your information?” and “When do we disclose your information?”
Your Choices
App preferences
You can use the settings within your iOS or Android device to opt-out of analytics tracking and bug reporting as described below. Location: You can choose whether or not to allow the App to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some or all parts of the App may then be inaccessible or not function properly or not function at all. Camera: You can choose whether or not to allow the App to collect information about your device’s camera and photos through your device’s settings. If you block the use of camera or photos, some or all parts of the App may be inaccessible or not function properly or not function at all. Microphone: You can choose whether or not to allow the App to collect information about your device’s microphone through your device’s settings. If you block the use of the microphone, some or all parts of the App may be inaccessible or not function properly or not function at all. Push Notifications: If you do not want to receive push notifications from us, you may opt out of receiving these when you first launch the App or at a later stage by using the settings on your mobile device. You can stop all collection of information by any of our Apps by uninstalling all such Apps.
Email and Other Communications
Through our Services and from time to time, you may sign up to receive electronic communications that tell you about our products and services. We will include an opt-out or unsubscribe feature if you no longer wish to receive future emails from us. You may also contact us by email info@MyMarketRewards.com or by telephone at 800-211-5970 to stop receiving such communications.
“Do Not Track” requests; Third-party tracking
The Website, the App and the Services do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies. Third parties, other than our service providers, do not have authorization from us to track which websites you visited prior to and after visiting the Services. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Transfer of Data to Countries Outside of the US
My Market Rewards® is an affiliate of GlobalConnect, LLC which is headquartered in the United States. Personal information may be accessed by us or transferred to the United States or to our affiliates, business partners, or service providers located in the United States. Under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies or regulatory agencies in those foreign jurisdictions may be entitled to access your personal information. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States. We will protect the privacy and security of personal information according to our Privacy Policy regardless of where it is processed or stored.
Children’s Privacy
The Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from such children through the Services. If you are under 18, please do not give us any personal information. If we learn that we have collected the personal information of child under 18 we will take steps to delete the information as soon as possible.
Children under the age of majority in any jurisdiction outside of the United States should not provide personal information without their parent’s consent.
Changes to this Privacy Policy
We reserve the right, in our sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Such changes, modifications, additions, or deletions shall be effective immediately upon posting unless otherwise indicated. We encourage you to refer back to it on a regular basis.
How to Contact Us
We welcome your feedback. If you have any comments or questions about this Privacy Policy, or to review your personal information, withdraw your consent to the use of your personal information, access, correct or update your personal information, please contact our Privacy Officer via email at info@MyMarketRewards.com or at the address below:
Connectivity Services, LLC
Attention: Privacy Officer
324 South Elm St, Suite 400
Greensboro, NC 27401
Telephone: 1 (800) 890-1387
Effective Date: April 9, 2019
Introduction
This Privacy Policy describes the privacy practices of CanadaConnect (“CanadaConnect”, “we”, “us”, “our”) governing the collection, use, and disclosure of personal information we collect about you in the course of providing our products and services on our website, http://caconnectme.com (the “Website”), and our CanadaConnect mobile applications (each, an “App”, and together with the Website, the “Services”).
This Privacy Policy applies to all personal information collected, used or shared by us when an individual uses our Services, including when an individual:
What categories of information do we collect?
Information We May Collect From You.
“Personal information” means any information about an identifiable individual. The categories of personal information we may collect include: your first and last name, address, telephone or mobile number, CanadaConnect card number and email address. You will also be required to create a password when you create an account with us. We may also maintain information about your CanadaConnect prepaid card, such as the card balance, purchase history and sources used to add funds to your card (such as bank account number, credit card number, or payroll/employee identifier). We may also ask you to select your preferred language when creating an account with us.
We may also collect other information you provide us when interacting with us. For example, information about promotions you sign up for and participate in or the charities you designate or feedback you may choose to provide to us. We may also collect information from you when you contact us to report a lost or stolen card or to ask us questions about your CanadaConnect account.
Information We May Collect Automatically.
We may also collect certain information automatically. As you interact with the Services, we may use automatic data collection technology and services to record and collect information that identifies your computer, tracks your use of the Services and collects certain information about you and your surfing habits. This information may include information that identifies your device, IP address, browser type and language, referring and exit pages and URLs, keywords, date and time, what sections of a website you visit, and other similar information concerning your use. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. For more information, see the “Cookies and Other Similar Technologies” section below.
Information Received from Third Parties.
In addition to information that we may collect from you, we may receive information about you (including personal information) from third parties. For example, if you are on another website and you opt-in to receive information from us, that website may forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our pages on Facebook® or another social platform or website) through which you allow us to collect (or the third party to share) information about you, including personal information.
Why do we collect, use and disclose your information?
CanadaConnect collects, uses and discloses your personal information to provide you with products and services you request and for the purposes described below. We may also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws. We may collect, use and disclose your personal information for the following purposes:
When do we disclose your information?
There are instances where we may need to disclose your information, including as follows:
Cookies and Other Similar Technologies
The Services use “cookies,” “web beacons,” “tags” and other similar technologies. A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit the Services. Web beacons and tags are small strings of code that are used in conjunction with a cookie and that allow us to record activity on our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased. We collect this particular information for the purposes described in this Privacy Policy.
You can refuse to accept the cookies we use by adjusting your browser settings. On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) (Go to “Settings” > “Privacy” > “Advertising” and turn on “Limit Ad Tracking”) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
However, if you do not accept these cookies, you may affect your use of the Services and ability to access certain features of the Services. You can find out more about how to manage cookies here: www.allaboutcookies.org/manage-cookies.
Information obtained through cookies, web beacons and tags may be shared with or obtained by service providers on our behalf. If third parties provide such analytics services and software, the third parties may also receive the information collected and their use of such information is governed by their privacy policies.
Third-Party Links and Social Media
The Services may contain links to other websites or mobile applications. We are not responsible for the privacy practices or content of such other websites or mobile applications. We encourage our users to be aware when they leave the Services and to read the privacy statements or policies of each website or mobile application to which we may link that may collect personal information.
Use of third-party social networking websites, such as Twitter and Facebook, are governed by the privacy policies and practices of those websites. We do not capture or store your login information for Twitter, Facebook or other social networks; however, session information or cookies may be stored on your mobile device, by such websites. Additionally, if you interact with us via our company social media pages, then you may provide us with your personal information. We collect this particular information for the purposes described in this Privacy Policy.
Security and Data Retention
We use reasonable efforts to maintain technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
We will retain your information for as long as it is necessary for the purposes for which it has been collected. We may also retain your information for a longer period if it is necessary for us to comply with laws governing the retention of records, whichever is longer, or to protect our legal rights.
Accessing and Correction of your Personal Information
If you wish to access, update or correct your information, please contact us via email at info@caconnect.biz or log into your mobile or website account to update and correct information, as described below. Please note that we may not be able to correct or update your information that has been previously provided to us by third parties.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. If you would like to update or correct your personal information, please log into your mobile or website account and update and correct your information. You may also request to update and change your personal information by email or writing to us at the contact information set forth below. We will use reasonable efforts to correct or complete any personal information which you advise us is inaccurate or incomplete. In some circumstances, however, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
You may also request access to your personal information by contacting us via at the contact information set forth below. We may need to verify your identity before providing you with the personal information we hold about you. Your right to access the personal information that we hold about you is not absolute. For example, we may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
Notice to California Residents—Your California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. We do not currently share any personal information with third parties for direct marketing purposes by such parties. If you are a California resident and would like to make this request, please contact us via email at info@caconnect.biz. A number of states are currently considering enacting laws similar to the California law above. If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments. In addition, please refer to the sections of this Privacy Policy entitled “Why do we collect, use and disclose your information?” and “When do we disclose your information?”
Your Choices
App preferences
You can use the settings within your iOS or Android device to opt-out of analytics tracking and bug reporting as described below. Location: You can choose whether or not to allow the App to collect and use real-time information about your device’s location through your device’s settings. If you block the use of location information, some or all parts of the App may then be inaccessible or not function properly or not function at all. Camera: You can choose whether or not to allow the App to collect information about your device’s camera and photos through your device’s settings. If you block the use of camera or photos, some or all parts of the App may be inaccessible or not function properly or not function at all. Microphone: You can choose whether or not to allow the App to collect information about your device’s microphone through your device’s settings. If you block the use of the microphone, some or all parts of the App may be inaccessible or not function properly or not function at all. Push Notifications: If you do not want to receive push notifications from us, you may opt out of receiving these when you first launch the App or at a later stage by using the settings on your mobile device. You can stop all collection of information by any of our Apps by uninstalling all such Apps.
Email and Other Communications
Through our Services and from time to time, you may sign up to receive electronic communications that tell you about our products and services. We will include an opt-out or unsubscribe feature if you no longer wish to receive future emails from us. You may also contact us by email info@caconnect.biz or by telephone at 800-211-5970 to stop receiving such communications.
“Do Not Track” requests; Third-party tracking
The Website, the App and the Services do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies. Third parties, other than our service providers, do not have authorization from us to track which websites you visited prior to and after visiting the Services. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.
Transfer of Data to Countries Outside of the US
CanadaConnect is an affiliate of GlobalConnect, LLC which is headquartered in the United States. Personal information may be accessed by us or transferred to the United States or to our affiliates, business partners, or service providers located in the United States. Under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies or regulatory agencies in those foreign jurisdictions may be entitled to access your personal information. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States. We will protect the privacy and security of personal information according to our Privacy Policy regardless of where it is processed or stored.
Children’s Privacy
The Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from such children through the Services. If you are under 18, please do not give us any personal information. If we learn that we have collected the personal information of child under 18 we will take steps to delete the information as soon as possible.
Children under the age of majority in any jurisdiction outside of the United States should not provide personal information without their parent’s consent.
Changes to this Privacy Policy
We reserve the right, in our sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Such changes, modifications, additions, or deletions shall be effective immediately upon posting unless otherwise indicated. We encourage you to refer back to it on a regular basis.
How to Contact Us
We welcome your feedback. If you have any comments or questions about this Privacy Policy, or to review your personal information, withdraw your consent to the use of your personal information, access, correct or update your personal information, please contact our Privacy Officer via email at info@caconnect.biz or at the address below:
CanadaConnect
Attention: Privacy Officer
324 South Elm St, Suite 400
Greensboro, NC 27401
Telephone: 1 (800) 334-5618
Email:
Support:
Phone:
1-800-211-5970
Address:
USConnect, LLC
324 South Elm St, Suite 400
Greensboro, NC 27401